Contact Us

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Customer Support

We strive to ensure your happiness with every Magnolia Soap & Bath Co experience! If you have inquiries about our products or require assistance with an order, please don’t hesitate to reach out to our Customer Relations team at customercare@magnoliasoapandbath.com.

For subscription management, kindly log in to your account and navigate to the Subscription section. If you need guidance on accessing your account, please refer to the login instructions below. 

Login Instructions:

1. Visit the account page
2. Enter your login credentials 
3. Once logged in, you will see your subscriptions. 

If you are a wholesaler or have questions about our wholesale program, please explore our wholesale landing page for detailed information.

Should you have any questions regarding our products, storefront locations or an order you placed, feel free to call us at 662-209-7627 or send an email to customercare@magnoliasoapandbath.com 

Mailing Address:
Magnolia Soap and Bath Co.
1533 State Highway 30 W
New Albany, MS 38652

Shipping Information

Thank you for shopping with Magnolia Soap and Bath Co! Our items are shipped via USPS or UPS, dependent on size.

Orders are typically fulfilled within 3-7 business days, and shipping duration ranges from 3-12 business days, depending on the carrier. As we handcraft your custom products after receiving your order, please bear with us during this process! Once your order is processed and shipped, your account will be updated.

To check the status of your order, follow these steps:

  1. Visit your account page
  2. Navigate to "Order History".
  3. Find the relevant order to view its status and tracking information.